Orders typically ship from our warehouse within 2 to 5 business days. Shipping then takes between 5 to 9 business days, depending on your location. Once your order is shipped, you will be sent a tracking link where you can monitor the status of your shipment.
Where do I track my order?
Once your order has been processed, you’ll receive a tracking number via email. You can follow your shipment using the link provided in your confirmation email or by entering your order number on our Track Your Order page.
Returns & Refunds
Antico Abito Return Policy
At Antico Abito, we take pride in crafting high-quality pieces exclusively for you. As each item is produced only after your order is placed, we cannot accept returns for change of mind. We only accept returns if the product is defective or incorrect.
Return Window
If you receive a product which is defective or incorrect, please contact us within 14 days of receiving your order.Please send clear photos of the issue, and we’ll arrange a replacement or issue a refund for the affected item.
How To Return
To start the return process, please reach out to us at contact@antico-abito.com, providing your order number and the reason for return. We will send you detailed instructions for returning your item.
Return Shipping
Return shipping costs, including any customs fees, are the responsibility of the customer. Please make sure the item is securely packaged and shipped using a trackable service, as we are not responsible for lost or damaged returns.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item as well as the approval or rejection status of your refund. If you are approved, then your refund will be processed, and the credited amount will automatically be applied to your original method of payment within 14 days.
For any additional questions, don't hesitate to reach out to our customer support team at contact@antico-abito.com.
Can I cancel my order?
We aim to begin processing your order as soon as it’s placed to ensure fast delivery. Once production has started, cancellations are no longer possible. However, if you contact us before production begins, we’ll be happy to cancel your order.
Contact Information
If you have any questions or need assistance, feel free to reach out to us at contact@antico-abito.com
Didn't Find Your Answer?
Our customer service will be happy to help you. Please fill out our contact form below for any questions.
Contact form
Choosing a selection results in a full page refresh.
Opens in a new window.
One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.
